Customer terms of service
Customer services
We are a couple of enthusiasts who wish to share our passion with our compatriots across the Atlantic.
We do not embark on this endeavor with the intention of profit, as the time spent managing the site will consume much more time than the slim margins gained.
We personally source the stock for our store, carefully curate the product selection, and test each item before listing it online.
As a result, our boutique may not have a vast array of offerings. However, we are more than willing to search for specific products you desire.
Please do not hesitate to contact us with any inquiries or questions. We will be delighted to assist you.
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Welcome to Spirits Of Terroir! By accessing or using our website, you agree to comply with these Terms of Service. Please read them carefully before using our services.
Spirits Of Terroir reserves the right to modify or terminate our services for any reason, without notice, at any time. We also reserve the right to refuse service to anyone for any reason at any time.
Through Spirits Of Terroir’s Terms of Service policy,
We reserve the right to delete accounts if the user violates these terms
We preserve ownership of the content on your site
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website without express written permission from Spirits Of Terroir
We strive to provide accurate and up-to-date information on our website, but we cannot guarantee the accuracy, completeness, or timeliness of the information provided. We are not liable for any damages or losses resulting from reliance on the information presented on our website.
Our website may contain links to third-party websites that are not owned or controlled by Spirits Of Terroir. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.
By using our website, you expressly release Spirits Of Terroir from any and all liability arising from your use of any third-party website.
These Terms of Service are governed by and construed in accordance with the laws of France, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of France.
Terms of Service
Return and Refund condition
We want you to be satisfied with your purchase from Spirits Of Terroir. If you are not completely satisfied, you may request a refund within 14 days of your purchase.
To request a refund, please contact our customer support team at our wensite through e_mail contact or by whatsapp with your order number and reason for the refund.
After justification of your request, and acceptance from Spirits Of Terroir, we will process your refund promptly, minus any shipping charges, and you will receive the refunded amount within 14 days.
Please note that certain items may not be eligible for a refund, such as digital downloads or personalized products.
Refunds will only be issued for items returned in their original condition and packaging.
Spirits Of Terroir reserves the right to refuse refunds for any reason, including but not limited to abuse of our refund policy or fraudulent activity.
If you have any questions or concerns about our refund policy, please contact us for assistance.
Our policy is straightforward.
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In the event of any issues with your purchase, we are committed to resolving them. You can reach out to us via email or phone through WhatsApp (most cost-effective for international calls), or directly through social media platforms.